Privacy Policy
SCOPE
1.1. Intemo Technologies Private Limited (“Company/we/us/our/Intemo”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we at Intemo collect, use, share and protect your information when you visit our website (i.e., www.intemo.tech) (“Website”) as well as any related sites, services and products (“Services”).
1.2. By clicking “Accept” button upon accessing our Website or Services, you represent that you voluntarily provide us with your acceptance to this Privacy Policy and consent to the collection, storage, and use of the information you provide (including any changes thereto as provided by you) for any of the Services offered by us.
IF YOU DO NOT AGREE WITH THE TERMS IN THIS PRIVACY POLICY, DO NOT USE THE SERVICES AND WEBSITE OF INTEMO. THE CONTINUED USE OF THE SERVICES AND WEBSITE OF INTEMO CONSTITUTES YOUR FREELY GIVEN, SPECIFIC AND INFORMED CONSENT AND AGREEMENT TO YOUR INFORMATION (INCLUDING PERSONAL DATA) BEING PROCESSED PURSUANT TO THIS PRIVACY POLICY.
1.3. This Privacy Policy is an electronic record in the form of an electronic contract formed under the applicable law. This Privacy Policy does not require any physical, electronic or digital signature. This Privacy Policy is a legally binding document between you and Company.
TYPES OF DATA COLLECTED
2.1 While using our Services or Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
(i) Contact information: Name, address, contact details, email ID;
(ii) Demographic information: Gender, age, date of birth;
(iii) Financial information such as bank account or credit card or debit card or other payment instrument details, billing information; and
(iv) The addresses you provide with respect to your locations and/or the locations of your material.
2.2. Information we collect
We may also collect information that your browser sends whenever you visit our Website or when you access the Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.
2.3. Use of Cookies
The Website uses “cookies” to help you personalize your online experience. A cookie is a small file that is placed on the device’s hard disk by a web page server, containing a string of characters, to your computer that uniquely identifies your browser. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you register with the Website or Services, a cookie helps the Company to recall your specific information on subsequent visits. This simplifies the process of recording your Personal Data, such as billing addresses, shipping addresses, and so on. When you return to the Website, the information you previously provided can be retrieved, so you can easily use the features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Services or Website upon your visit. Cookie handling instructions vary depending on the particular browser being used, and Intemo does not assume responsibility for any undesired results arising from altering your browser's cookie handling settings.
Information collected by cookies and other technologies are treated as non-personal information.
USE OF YOUR PERSONAL DATA
3.1. The data as supplied by you enables our need to be informative and clearly display the Services and provide you the most user-friendly experience.
3.2. Without limitation to the foregoing, your information may be used for the following purposes:
(i) research and statistical analysis with the aim of improving our services.
(ii) to maintain and protect the Services and for developing new services.
(iii) respond to support requests.
(iv) to assist you to determine which services best meet your needs.
(v) to facilitate our best internal business operations including the fulfilment of legal and regulatory requirements.
(vi) to send communications related to our businesses such as product or service updates, special offers, upcoming events, and company news.
(vii) use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, etc.) or to conduct research about your opinion of current services or of potential new services that may be offered.
(viii) to develop, enhance, market, sell, or provide our services, or those of companies with which we have a commercial relationship.
(ix) we may use data generated from our web properties to make automated decisions that help us personalize the type of content we share with you.
(x) occasionally, we publish customer testimonials on our Website. These may include your Personal Data; however, we will not publish any Personal Data on our web properties without first obtaining consent via a release form.
DISCLOSURE AND TRANSFER OF DATA
4.1. We may disclose and, in some cases, transfer your Personal Data to such entities, to the extent permitted by applicable law. An indicative list of entities we may disclose or transfer information to, are provided below:
(i) Service Providers: We share Personal Data with companies that provide Services on our behalf, such as website hosting, data storage, software services, email services, marketing, fulfilling customer orders, providing payment services, data analytics, providing customer services, and conducting surveys. These companies may be located within or outside India, but in any case, are obligated to protect your data.
We may also share information with employees, data processors, consultants, business partners and technology partners on a need-to-know basis. All such third parties are prohibited from using your Personal Data except to provide these services to the Company, and they are required to maintain the confidentiality of your information.
(ii) Business Affiliates: In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, asset sale, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all Personal Data to the relevant third party with the same rights of access and use.
(iii) Law Enforcement Agencies: We may share information with law enforcement agencies pursuant to lawful requests for information, and otherwise as required under any law applicable at the given time, both in India and outside India.
(iv) Other Third Parties:
(a) In case of any contests or surveys conducted by Intemo in which you participate, your information may be disclosed to third parties, to the extent necessary for fulfilment of any offer/vouchers etc. and other aspects of such contest or similar offering.
(b) We may also disclose Personal Data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
(c) Anonymised, aggregated data that cannot re-identify you, may be shared with advertisers, research firms and other partners.
4.2. If you are visiting the Website or accessing the Services outside of India, your communications with us will result in the transfer of information across international boundaries. By visiting the Website or accessing the Services and communicating electronically with us, you consent to such cross-border transfers.
DATA RETENTION
5.1. We store your Personal Data in accordance with applicable laws, which means we keep your data for as long as necessary to provide you with our Services or fulfil the purpose outlined herein unless a longer retention period is required or permitted by law.
5.2. If you close your account, we have no obligation to retain your data, and we may delete any or all of your data without liability. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, or if required by law, or for other legitimate purposes. We may continue to store your data in anonymised form for analytical and research purposes.
5.3. You agree that you will not submit any false information or any illegal or damaging content to the Website. The Company reserves the right to terminate access to or the ability to interact with the Website in response to any concerns the Company may have about false, illegal, or damaging content, or for any other reason, in its sole discretion. In certain circumstances, we may also report to the appropriate authorities in regard to the applicable laws.
THIRD PARTY WEBSITES AND SERVICES
6.1. Our Website and App may contain links to third party services, and give you the ability to access links to websites operated by other entities. If you use these sites, you will leave this Website. If you decide to visit any linked site, you do so at your own risk, subject to that site’s terms and conditions of use and privacy policy that may be different from those of this Website. It is your responsibility to take all protective measures to guard against viruses or other destructive elements you may encounter on these sites. The Company make no warranty or representation regarding, and do not endorse, any linked websites or the information appearing thereon or any of the products or services described thereon.
6.2. This Privacy Policy applies to Websites and Services. We do not exercise control over the sites displayed as search results or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit Personal Data from you.
SECURITY MEASURES
7.1. The security and confidentiality of your data is important to us, and we use reasonably security measures in an effort to protect your data from unauthorized access, use or disclosure.
7.2. We rely on various security procedures and systems to ensure the secure storage and transmission of data, including encryption and authentication technology licensed from third parties, to effect secure transmission of confidential information. We have no control over the security of other sites you might visit, interact with or do business with.
7.3. If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. Intemo may post a notice on the Website if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us.
CHANGES TO THE PRIVACY POLICY
8.1. This Privacy Policy is subject to modification based on changes in the business, legal and regulatory requirements and will be updated on the Website and any other place we deem appropriate, so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make any material changes, we will notify you by means of a notice on the Website prior to the change becoming effective. We will use information in accordance with the privacy policy under which the information was collected. You are encouraged to periodically visit this page to review the Privacy Policy and any changes to it.
YOUR RIGHTS
9.1. Any claims arising out of the use of data from the Website or the Services shall be governed by the laws of India and only the courts at Mumbai, Maharashtra and no other courts, shall have jurisdiction over the same.
9.2. At any time, you may request information about Intemo’s access and use of your Personal Data. You have rights towards your Personal Data subject to local data protection laws. These include:
· Request access to your Personal Data
· Request correction of your Personal Data
· Request erasure of your Personal Data
· Object to processing of your Personal Data
· Request restriction of processing your Personal Data
· Request transfer of your Personal Data
· Right to withdraw consent
If you wish to exercise any of the rights set out above, please contact at compliance@intemo.tech.
9.3. We take reasonable steps to ensure that your Personal Data is accurate, complete, and up to date. However, you have the sole responsibility of ensuring that you review the accuracy of the information provided by you and contact us in case of discrepancies, or in case you wish to discontinue the use of our Services. You have the right to access your Personal Data, and request correction and deletion.
LIMITATION OF LIABILITY
10.1. The Company shall not be liable to you for any loss of profit, goodwill or business opportunities or any type of incidental, economic, compensatory, punitive, exemplary or consequential losses arising out of performance or non- performance of its obligations under this Privacy Policy.
10.2. At any point of time, Company’s liability for any loss arising from any transaction carried out by you on the Website, shall not exceed the fees paid by you to the Company (a) in the preceding 1 (One) month, or (b) for that particular transaction, whichever is lower
10.3. Notwithstanding anything contained in this Privacy Policy or elsewhere, Company shall not be held responsible for any loss, damage or misuse of your Personal Data, if such loss, damage or misuse is attributable to a Force Majeure Event. The term “Force Majeure Event” shall mean any event that is beyond the reasonable control of the Company and shall include, without limitation, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, pandemic or national/state lockdown due to any reason and any other similar events.
QUERIES AND COMPLAINTS
We are committed to protecting your Personal Data collected and processed by us and look forward to your continued support for the same. In case of any feedback or concern regarding protection of your Personal Data, or any privacy related feedback or concerns you may contact us at compliance@intemo.tech